Terms and Conditions

By purchasing any item through this website, the customer agrees to the following:

Orders placed using this site are final, subject to the returns conditions below. Orders will be confirmed by e-mail. If payment is made through bank transfer and credit cards, product will only be dispatched once payment is received in full.

That all sales would be made and performed in our main office in Victoria, according to governing law of all contracts under Victorian and Australian law.

Prices are subject to fluctuation without notice. However, the total price paid by a consumer will not vary after their order has been placed. Prices displayed are inclusive of GST, but exclusive of postage, which is added by the shopping cart system as appropriate.

We are not responsible for any international customs and handling charges, and local sales taxes which may be levied by authorities in the destination country are beyond our control and we do not accept responsibility for these.

We will not sell, share or exchange e-mail addresses which are passed to us. We will not send you e-mails unless requested by you in the Newsletter preferences.

RETURNS

We guarantee to refund the price of any item returned to us in its original condition within 7 days of the customer’s receipt of their order if the item is factory damaged or defective. Upon receipt of the return, we will issue the refund within 30 days. We will not refund postage. Any return must be made only after contacting us by e-mail and after receiving authorization from us. We do not accept responsibility for lost returns and therefore we recommend that the customer uses recorded delivery or an insured carrier.

PRIVACY

We are committed to protecting your privacy. We will only collect personal information from you that is necessary for one or more of our functions and activities. When we collect personal information from you we will ensure that we do so in a fair manner and ensure you are aware how to contact our organisation.

We personal collect information from you when register and when you purchase goods or services from us. Personal information collected is to enable us to perform the functions associated with the above.

We will never disclose elements of your information to third parties.

You can gain access to your information by logging in and clicking on “My Account” in the menu bar.

We will also take all possible steps to protect your personal information from misuse and loss and from unauthorised access, modification or disclosure.

All Credit Card processing is done off site via PayPal

When you pay with PayPal, your credit card and bank numbers are never seen by us. Your financial information stays safe. Plus, you’re protected 100% against unauthorized payments sent from your account. Learn more.